Frequently Asked Questions

Share your computer with someone else

You can give others remote access to your computer. They’ll have full access to your apps, files, emails, documents and history.

1. On your computer, open Chrome.
2. In the address bar at the top, type remotedesktop.google.com/support, and press Enter.
3. Under “Get Support, “ click Download .
4. Follow the onscreen directions to download and install Chrome Remote Desktop.
5. Under “Get Support,” select Generate Code.
6. Copy the code and send to the person you want to have access to your computer.
7. When that person enters your access code on the site, you will see a dialog with their e-mail address. Select Share to allow them full access to your computer.
8. To end a sharing session, click Stop Sharing.

Access a computer remotely

1. On your computer, open Chrome.
2. In the address bar at the top, type remotedesktop.google.com/support, and press Enter.
3. Under "Give Support," enter the access code to access another computer.
4. Click "CONNECT" button to connect.

For your security, all remote desktop sessions are fully encrypted.

Stop a remote session

When you’re finished, close your tab to stop your session. You can also select options Disconnect.